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FAQs

Ask away, and as soon as I have some Frequently Asked Questions, you’ll be able to have some answers.

You ask, I’ll answer.

Frequently Asked Questions

Back order items

What is Eco/Vegan Friendly

Back order items

Due to limited space in my little shack and being a new venture, I’m making small batches while I find out what you lovely people want. As such everything in the store is available to order.

items on back order will be shipped within  7 to 14 days to allow for curing time.

Postage

What is Eco/Vegan Friendly

Back order items

Packages up to 750 grams are £3.00.

Packages over this weight are £5.00

It is of course possible for you to yeet the charges, orders over £50 have free postage.

Packages are sent using Royal Mai.

What is Eco/Vegan Friendly

What is Eco/Vegan Friendly

What is Eco/Vegan Friendly

Eco friendly means different things to different people. For me, it means not using fossil fuels as far as possible; so no paraffin wax.
Using recycled paper for my labelling and packaging, and using containers that are reusable or recyclable.

Vegan friendly is a little easier explained. All my ingredients and materials are sourced from companies that do not use animal testing.

Uniqueness

I can get this candle cheaper from X,Y,or Z

What is Eco/Vegan Friendly

Handmade candles, like life, will not always look “perfect”. As the wax cures, bumps can appear, a patina of ”frosting” may show in places.

This is simply the nature of soy wax, it has no impact on your personal candle or melt.
I could of course fix this and give you that special, generic candle from isle 5 experience. Pop in some extra smoothing additives, or use a more processed type of wax, but that’s not how we roll here!

Good wax, quality fragrance oils, and a splash of colour. Then take time over each batch, giving you a unique moment of happiness.

I can get this candle cheaper from X,Y,or Z

I can get this candle cheaper from X,Y,or Z

I can get this candle cheaper from X,Y,or Z

N’ah, I don’t make candles for them. 

I’m making candles and melts for someone that appreciates the time and effort that has gone into creating a little thing of beauty.

I’ve made these for someone that appreciates and supports small creators.

If you’ve taken the time and effort to read this far, then I’ve made these with you in mind.

Discount codes and VAT at the checkout

I can get this candle cheaper from X,Y,or Z

I can get this candle cheaper from X,Y,or Z

When you look at your basket after adding a discount code, you will see it applied to the price, but it will show the VAT without the discount. The VAT will update when you go the payment section. 

Things you shouldn’t need to ask.

Don’t eat wax

Don’t light a candle while driving.

Don’t light a candle while driving.

Even if someone uses food quality wax, don’t eat candle wax.

Just don’t do it!

Don’t light a candle while driving.

Don’t light a candle while driving.

Don’t light a candle while driving.

I know, right?
Trust me, it has happened. Your car insurance won’t pay out when you set the car on fire.

Not sexy time wax

Don’t light a candle while driving.

Not sexy time wax

Some fragrances and colouring can  occasionally cause skin irritation.

It’s probably better to use a wax that is designed for “sexy time”.

No kink shaming, I just don’t want you blaming me for spoiling your “special” time.

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